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AI docs · Quality & evaluation

Hallucinations

When a model produces fluent, confident output that is wrong or fabricated. A core risk to design around.

What it is

  • A hallucination is a plausible-sounding but incorrect or invented output.
  • It happens because models predict likely text, not verified truth.

How it works

  • Models fill gaps with what is statistically likely, which can be fabricated facts, citations, or details.
  • They are more likely when the model lacks the needed information or is pushed beyond its knowledge.

Trade-offs

  • You can reduce hallucinations (grounding, retrieval, constraints, verification) but not fully eliminate them.
  • Mitigations add cost and complexity.

When to use it

  • Always design for it in any system whose output people act on.

Common pitfalls

  • Trusting confident output without verification, especially facts, numbers, and citations.
  • Assuming RAG or a bigger model removes the risk entirely.

Quick check

Why do language models hallucinate?

Related concepts

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Hallucinations: explained · SDEN